We are registered to treat patients claiming through, but not limited to –

– All Private Health Fund Patients – Hicaps available
– All Public Patients
– Work Cover – Injured workers Insurance
–  InjuryNet work related injuries.
– Third party Insurance – Motor Vehicle Accident Insurance
– Veterans Affairs
– EPC – Enhanced Primary Care – Medicare
– NDIS – National Disability Insurance Scheme

Do I need a doctors referral ?

No, you do not need a doctors referral to see a physiotherapist unless you are claiming through Workers Compensation, Third Party CTP Insurance, Veterans Affairs or are an Enhanced Primary Care (EPC) patient. You do need to have a NDIS plan with the National Disability Insurance Scheme to claim through them.

Is Physiotherapy covered by Medicare? 

Not generally, although if you meet the select criteria you may qualify for an Enhanced Primary Care Plan (EPC) referral. You will need to discuss this with your GP as they will be able to provide you with more information with regard to your eligibility.

If we provide you with treatment under the EPC Medicare scheme you will receive a Medicare rebate of $52.95, this will be deducted from our fee and claimed directly through Medicare. Payment of the difference or gap payment is required at the time of treatment.

What do I wear?

Wear comfortable clothing, it will be necessary to wear appropriate loose fitting clothing in order to allow the physiotherapist’ to accurately assess and treat your presenting injury.

What to bring to my appointment?

Current xrays, scans or reports – (if specific to injury).

Enhanced Primary Care (EPC), Work Cover and Third Party Insurance patients will need to bring the GP referral and documentation if applicable.

NDIS participants will need their Service Plan number and NDIS number.

Accepted methods of payment ?

Payment is required at the time of treatment and HICAPS facilities are available for you to claim a rebate if you have Private Health Insurance.

We accept Cash, EFTPOS, (visa, master card or debit card).